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Our Agreement With You

TERMS OF SERVICE

The terms and conditions that apply when you use our services.

Last updated: 18 March 2026

1. ABOUT THESE TERMS

These terms of service ("Terms") apply to your use of the Francis Jiu Jitsu website, classes, memberships, and related services. Francis Jiu Jitsu is operated by Daan Francis as a sole trader, located at 5/1 Dundee Street, Floor G, Leeming Park Shopping Centre, Leeming WA 6149.

By using our website, booking a class, or becoming a member, you agree to these Terms. If you do not agree, please do not use our services.

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia, including the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).

2. FREE TRIAL

We offer a free trial class for new students. The trial is:

  • Limited to one trial per person
  • Subject to availability
  • Booked through our website via TidyCal or by contacting us directly
  • Not an obligation to sign up for a membership

Trial participants must complete a waiver form before participating in any class. For participants under 18, a parent or guardian must complete the waiver.

3. MEMBERSHIPS

Membership Agreement

When you sign up for a membership, you enter into a separate membership agreement that sets out your specific plan, fees, and payment schedule. These Terms apply in addition to your membership agreement.

Payment

Membership fees are billed according to your chosen plan (weekly, fortnightly, or monthly). Fees are collected via direct debit or as otherwise agreed. All prices are in Australian dollars (AUD) and include GST where applicable.

Cancellation

You may cancel your membership at any time by providing a minimum of 2 weeks' written notice (14 days). Notice can be given by email to info@francisjiujitsu.com.au or in person at the academy.

You will continue to have access to classes and be charged fees during the notice period. After the notice period ends, no further fees will be charged.

Freezing Your Membership

If you need to take a break from training (due to injury, travel, or other reasons), you may request a membership freeze. Please contact us to discuss the options available for your plan. Freeze requests are assessed on a case-by-case basis.

Fee Changes

We may adjust membership fees from time to time. We will give you at least 30 days' written notice of any fee increase. If you do not agree to the new fees, you may cancel your membership in accordance with the cancellation terms above.

4. ASSUMPTION OF RISK AND LIABILITY

Nature of the Activity

Brazilian Jiu Jitsu is a contact martial art that involves physical grappling, joint locks, and chokes. While we prioritise safety and proper technique, participation in any martial art carries inherent risks of injury including but not limited to: sprains, strains, bruising, fractures, dislocations, and concussion.

Voluntary Participation

By participating in classes, you acknowledge that:

  • You are participating voluntarily and at your own risk
  • You are physically fit and capable of participating (or have disclosed relevant medical conditions)
  • You understand the physical nature of BJJ and the inherent risks involved
  • You will follow the instructions of coaches and tap out when required
  • You will inform a coach of any injuries or medical conditions before training

Waiver

All members and trial participants are required to sign a waiver and assumption of risk form before training. For members under 18, this must be signed by a parent or guardian.

Consumer Guarantees

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or right under the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

5. CODE OF CONDUCT

All members, visitors, and staff are expected to uphold the following standards:

  • Respect - treat all training partners, coaches, and staff with courtesy and respect regardless of skill level, age, gender, or background
  • Hygiene - maintain clean training attire, trimmed nails, and good personal hygiene. Remove all jewellery before training
  • Safety - always tap early and release submissions promptly. Use controlled technique and match intensity to your training partner's level
  • Integrity - no bullying, intimidation, harassment, or discrimination of any kind will be tolerated
  • Punctuality - arrive on time for classes. Late arrivals may be asked to sit out until a safe point to join
  • Substance-free - do not attend training under the influence of alcohol or drugs

Violation of the code of conduct may result in suspension or termination of your membership at our discretion. In serious cases, no refund will be provided.

6. JUNIOR MEMBERS

For members under 18 years of age:

  • A parent or legal guardian must agree to these Terms and sign the waiver on behalf of the junior member
  • The parent or guardian is responsible for the junior member's conduct and any fees
  • Parents and guardians are welcome to watch classes from designated viewing areas
  • We reserve the right to place junior members in age-appropriate classes

7. MERCHANDISE

We sell branded merchandise (gis, rash guards, apparel, and accessories) through our website and at the academy.

  • All prices are in Australian dollars (AUD) and include GST where applicable
  • We aim to dispatch orders within 5-10 business days, though custom or made-to-order items may take longer
  • Returns and exchanges are accepted in accordance with the Australian Consumer Law. Faulty or incorrectly supplied goods will be refunded or replaced at no cost to you
  • Change-of-mind returns are accepted within 14 days of purchase, provided the item is unworn, unwashed, and in original condition with tags attached

8. WEBSITE USE

When using our website, you agree to:

  • Provide accurate information when completing forms or making bookings
  • Not attempt to interfere with the website's operation or security
  • Not reproduce, copy, or redistribute our content without written permission

All content on this website (including text, images, logos, and design) is owned by Francis Jiu Jitsu unless otherwise stated. The Francis Jiu Jitsu name and logo are trademarks of Daan Francis.

9. SCHEDULE AND CLASS CHANGES

We reserve the right to:

  • Modify the class schedule, including times, instructors, and class types
  • Cancel classes due to public holidays, instructor illness, or unforeseen circumstances
  • Set maximum class sizes for safety reasons

We will make reasonable efforts to notify members of schedule changes in advance via email, social media, or in-academy notices.

10. PRIVACY

Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in that policy.

11. DISPUTES

If you have a concern or complaint about our services, we encourage you to contact us directly first so we can try to resolve the issue.

If we cannot resolve the dispute, you may seek assistance from Consumer Protection Western Australia (commerce.wa.gov.au) or another relevant dispute resolution body.

12. CHANGES TO THESE TERMS

We may update these Terms from time to time. Changes will be posted on this page with an updated "last updated" date. Continued use of our services after changes are posted constitutes your acceptance of the updated Terms.

For material changes that affect your membership, we will provide at least 30 days' notice.

13. CONTACT US

If you have questions about these Terms, please contact us: