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Your Privacy Matters

PRIVACY POLICY

How we collect, use, and protect your personal information.

Last updated: 18 March 2026

1. ABOUT THIS POLICY

Francis Jiu Jitsu is operated by Daan Francis as a sole trader, ABN registered in Western Australia. We are located at 5/1 Dundee Street, Floor G, Leeming Park Shopping Centre, Leeming WA 6149.

As a small business with annual turnover under $3 million, we are currently exempt from most obligations under the Australian Privacy Act 1988 (Cth). However, we voluntarily comply with the Australian Privacy Principles (APPs) because we believe protecting your personal information is the right thing to do.

This policy explains what personal information we collect, why we collect it, how we use it, and your rights regarding that information.

2. INFORMATION WE COLLECT

We collect only the personal information necessary to provide our services. This includes:

Contact Form Submissions

When you contact us through our website, we collect:

  • Your name
  • Email address
  • Phone number (if provided)
  • Your message content

Class Bookings

When you book a free trial or class through our booking system (powered by TidyCal), we collect:

  • Your name
  • Email address
  • Phone number
  • Any additional information you provide during booking

Membership Information

If you become a member, we may also collect:

  • Emergency contact details
  • Medical conditions or injuries relevant to training
  • Date of birth (for age-appropriate class placement)
  • Parent or guardian details (for junior members)

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Respond to your enquiries and messages
  • Schedule and manage class bookings and trial sessions
  • Administer your membership
  • Ensure your safety during training (e.g. medical information)
  • Contact you about class changes, schedule updates, or academy news
  • Comply with legal obligations

We will not use your information for purposes unrelated to our services without your consent.

4. THIRD-PARTY SERVICES

We use the following third-party services that may process your personal information:

TidyCal (Booking)

We use TidyCal (tidycal.com) to manage class bookings and free trial scheduling. When you book through TidyCal, your information is processed according to their privacy policy. TidyCal is operated by AppSumo and stores data on servers that may be located outside Australia.

Netlify (Website Hosting)

Our website is hosted on Netlify. Contact form submissions are processed through Netlify's servers, which are located in the United States.

We take reasonable steps to ensure these third-party services handle your information in accordance with the Australian Privacy Principles, as required under APP 8 (cross-border disclosure).

5. COOKIES AND TRACKING

Our website does not currently use cookies, analytics tracking, or any third-party tracking tools. We do not track your browsing behaviour.

If we introduce analytics or cookies in the future, we will update this policy and provide appropriate notice.

6. DATA SECURITY

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures include:

  • Secure (HTTPS) website connections
  • Access controls on systems that store personal information
  • Regular review of our information handling practices

While we take care to protect your information, no method of electronic transmission or storage is 100% secure.

7. DATA RETENTION

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

  • Contact form submissions - retained for up to 12 months after your enquiry is resolved
  • Membership records - retained for 7 years after membership ends (for legal and tax purposes)
  • Health and emergency information - deleted within 30 days of membership cancellation, unless required by law

8. YOUR RIGHTS

You have the right to:

  • Access - request a copy of the personal information we hold about you
  • Correction - ask us to correct any inaccurate or outdated information
  • Deletion - request that we delete your personal information (subject to legal retention requirements)
  • Complaint - make a complaint about how we handle your personal information

We will respond to all access and correction requests within 30 days.

9. CHILDREN'S PRIVACY

We offer classes for children from age 3. For junior members (under 18), we collect personal information through their parent or guardian. We do not knowingly collect personal information directly from children without parental consent.

Parents and guardians can access, correct, or request deletion of their child's personal information at any time by contacting us.

10. CHANGES TO THIS POLICY

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this policy periodically.

11. CONTACT US

If you have questions about this privacy policy, want to access or correct your personal information, or wish to make a complaint, please contact us:

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.